Episode # 60

Grooming in Relation to Health and Business Aspects in the Veterinary Industry

In this insightful episode of the Veterinary Business Podcast, host Ryan Davies welcomes Kimberly Weiner, founder of Fluffology, and Liz Hampton, a nationally certified master groomer with over a decade of experience. They dive deep into the evolving role of pet grooming in the veterinary industry, highlighting the synergy between groomers and veterinarians to improve pet health and client satisfaction. This episode unpacks the future of grooming, its impact on animal wellness, and why credentialing and collaboration are vital for the industry.

Key Takeaways:

  1. The Evolving Grooming Industry: How Fluffology is transforming traditional grooming practices with transparency, consistency, and pet-first care.
  1. Collaboration Between Groomers and Veterinarians: Bridging gaps for better health outcomes and improved communication with pet parents.
  1. Importance of Credentialing: Why certified groomers provide safer, more reliable services and elevate industry standards.
  1. Reducing Anxiety in Pets: Techniques to create a stress-free grooming environment and the role of trust between owners and groomers.
  1. Future Trends in Grooming: Moving towards holistic care, personalized experiences, and greater professional respect for groomers.

Timestamp

  • 00:00 – Introduction.
  • 01:22 – Meet Kimberly Weiner and Liz Hampton.
  • 02:08 – The inspiration behind Fluffology’s innovative grooming approach.
  • 07:00 – Understanding the disconnect between grooming and veterinary medicine.
    • The value of pet-grooming credentials in ensuring safety and professionalism.
  • 13:34 – Anxiety management in grooming: How Fluffology redefines the experience.
  • 17:58 – Stories of collaboration and success between groomers and vets.
    • Addressing misconceptions about grooming in veterinary practices.
    • The future of the grooming industry and its growing professional respect.
  • 36:44 – Closing thoughts on creating synergy between pet health and grooming.

Kimberly Weiner

  • Founder & CEO, Fluffology

Kimberly Weiner is a visionary entrepreneur and the Founder & CEO of Fluffology. Since February 2021, she has transformed her initial startup idea into a thriving business, opening a 6,000-square-foot flagship store and building an exceptional team. Under her leadership, Fluffology has gained over 2,500 engaged customers and achieved impressive month-over-month growth.

Passionate about bringing her ideas to life, Kimberly continues to drive innovation and growth for Fluffology. If you want to learn more about her journey and future plans for Fluffology, feel free to connect with her or visit the flagship store to experience it firsthand.

Connect with Kimberly:


Liz Hampton

  • Director of Education and Grooming

Liz Hampton has been a passionate leader in the pet industry for over 30 years. As a Nationally Certified Master Groomer (NCMG) and a multiple award-winning competitive groomer, Liz has achieved remarkable success in her career. She owned and operated Zuzu’s Pet Spa for 10 years, fostering a reputation for excellence in grooming and customer service.

Currently, Liz serves as the Director of Education and Grooming at Fluffology, a startup in North Hollywood, California. In this role, she trains and supports grooming staff, manages salon operations, and develops a comprehensive curriculum for an upcoming grooming school.

Liz is also a Special Accounts Representative at Ryan’s Pet Supplies, where she handles distributor accounts, customer relations, sales, and trade consultations, offering solutions tailored to the needs of pet professionals.

Her expertise in educational leadership, staff training, and organizational skills, coupled with her dedication to advancing the grooming industry, makes Liz a valuable resource and innovator in her field.

Top Skills: Educational Leadership, Organizational Skills, Staff Training
Certifications: Nationally Certified Master Groomer

Connect with Liz: