Veterinary Malpractice

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In this episode of the Veterinary Business Podcast, Ryan Davies is joined by Kristina Bergsten, an attorney and founder of the Animal Law Firm, to explore the essential topic of veterinary malpractice. Kristina provides expert guidance on how to protect your practice, improve client communication, and navigate the changing legal recognition of pets. Whether you’re a veterinarian, practice owner, or veterinary student, this episode offers actionable insights to help you handle the complexities of veterinary malpractice with confidence.

Key Takeaways:

• Introduction to Veterinary Malpractice.
  Understanding what constitutes veterinary malpractice and how it compares to other forms of professional malpractice.

• Importance of Client Communication.
  Strategies to improve client communication and how it helps in preventing malpractice claims.

• Record-Keeping Practices.
  Tips on maintaining thorough and contemporaneous records to protect your practice.

• Handling Malpractice Claims.
  Steps to take if a malpractice claim arises, including dealing with insurance companies and legal considerations.

• Ethical and Professional Standards.
  How ethical obligations and professional guidelines impact malpractice claims.

• Future of Veterinary Medicine.
  Kristina’s thoughts on how changing the legal status of pets could benefit both veterinarians and pet owners.

Timestamp

• 00:00 – Introduction to the episode and guest, Kristina Bergsten.
• 02:00 – Kristina’s background and the work of the Animal Law Firm.
• 03:04 – What is veterinary malpractice?
• 04:15 – The importance of client communication in preventing malpractice claims.
• 06:30 – Best practices for record-keeping and how technology can help.
• 11:00 – Handling malpractice claims: Steps to take and insurance considerations.
• 16:20 – Ethical and professional standards in veterinary medicine.
• 23:05 – The future of veterinary medicine and legal recognition of pets.
• 27:28 – Closing remarks and how to connect with Kristina Bergsten.

Kristina Bergsten

Owner at The Animal Law Firm

Kristina Bergsten is the founder and owner of The Animal Law Firm, a multi-state law firm specializing in animal-related legal matters across Colorado, New Jersey, New York, and Texas. With over 10 years of experience, Kristina has dedicated her career to fighting for the underdog, saving thousands of lives in the process. The Animal Law Firm represents pets and their people in a variety of complex cases, including:

• Dog bite defense
• Pet custody disputes
• Veterinary malpractice
• Equestrian and agister contracts
• Service animal and emotional support animal representation

And so much more!

Connect with Kristina Bergsten

Social Media:

• LinkedIn – Kristina Bergsten
• Facebook – Kristina Bergsten
• Instagram – Kristina Bergsten
• Youtube – The Animal Law Firm
• Tiktok – The Animal Law Firm

Professional Affiliations:

• The Animal Law Firm